Administration Support Officer

Description:

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.
We have an exciting 3 month fixed term opportunity available, commencing mid-February 2023, for an Administrator to provide support with processing the high volume of fire burn-off permits for the South West Region, throughout the busy fire danger period.

• Receipt of notifications of burn-permits and processing burn permits into database
• Liaise with operational staff on the burn permit approval process
• Provide excellent customer service to internal and external clients
• Develop good working relationships with Community Safety Team, Operational Commanders and staff, public members and municipalities
• Data entry, filing, records administration and database administration

About You:
Crucial to your success in this role will be your attention to detail, organisational and time management skills. You will demonstrate sound experience in the following areas:
 

• Administration skills: attention to detail, thoroughness and accuracy
• Ability to work proactively and contribute positively as a team member
• Strong interpersonal skills and the ability to build good working relationships
• Good communication and customer service
• Computer literacy using windows-based software for drafting documents and reports to a professional standard
• Local government or fire management experience will be highly regarded but not essential
• Experience reading and understanding maps will be highly regarded but not essential