Assistant Store Manager

Description:

At Optus, we are fuelled by optimism, unwavering customer focus and our amazing people.

Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant environment? We're on the lookout for a conscientious Assistant Store Manager to join our team and help us create lasting customer experiences.

You are the heartbeat of our Optus store. Together with the Store Manager, you'll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.

Your day to day...
 

• Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
• Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
• Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
• Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
   

What makes you a Galactic fit?
 

• You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks
• Customer service isn’t just a job; it’s an art form that you’ve mastered
• A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
• Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves