Description:
At Optus, we’re transforming how digital platforms are built, run, and optimised and we’re looking for a leader to take that transformation to the next level. As Associate Director, Digital Environments & Operations, you’ll shape the strategy, delivery, and optimisation of SaaS platforms across CSS, ensuring they’re secure, scalable, and effortless for our people and customers. This is your opportunity to drive innovation across some of the most critical platforms in our business, from Salesforce to AWS, GCP, Azure, SAP and more.
The day to day
- Define and deliver the environment strategy that enables scalable and seamless SaaS capabilities across the organisation.
- Lead cross-functional teams to design and implement secure, user-friendly, and high-performing solutions.
- Oversee delivery methodologies, embedding continuous optimisation and automation wherever possible.
- Ensure platforms comply with data protection regulations and embed best-practice security standards.
- Manage budgets, vendor relationships, and operating plans, with a focus on maximising value.
- Partner with senior stakeholders across the business to translate complex needs into practical, customer-focused outcomes.
- Monitor and enhance performance metrics, ensuring platforms continually meet and exceed expectations.
Why you are our next Associate Director, Digital Environments & Operations
- Strong leadership and collaboration skills, with the ability to influence outcomes across multiple teams and stakeholders.
- Deep expertise in environment design, SaaS platforms, and technical architecture – with a strong focus on finops, automated on-demand environment creation / teardown & SaaS economics.
- Essential operating and environment management skills in atleast two of the following environments - Cybersource, Salesforce, Adobe Cloud & SAP.
- Confidence engaging with senior leaders, vendors, and regulators, with excellent communication and stakeholder management.
- Proven ability to manage budgets, operating plans, and vendor partnerships to deliver measurable value.
- Knowledge of compliance, governance, and security standards, with a passion for embedding them into everyday practice.
- A track record of driving innovation, automation, and continuous improvement to simplify how digital environments run.