Description:
As Hireup’s first Care Manager, you will play a crucial role in ensuring the delivery of high-quality, person-centered care to older people in accordance with the Aged Care Act 2024. You will be responsible for establishing, maintaining and improving robust processes, procedures and systems to ensure the safe delivery of care to older people as Hireup builds a presence in the aged care sector. This role plays a critical role in coordinating home care services, managing staff, and ensuring compliance with regulatory requirements, while fostering a supportive and safe environment for clients and their families.
- Oversee and ensure the safe assessment, planning, delivery, and evaluation of clinical care in accordance with individual care plans, ensuring they meet their physical, emotional, and social needs.
- Ensure that all care services comply with the Aged Care Act 2024 and relevant regulations, and ensure that Hireup effectively meets the requirements of safe, high quality care under the Strengthened Aged Care Standards.
- Recruit, train, and supervise direct care workers, develop a training plan and provide ongoing support and professional development to ensure they deliver optimal care.
- Provide guidance, support and training to non-clinical care partners, relationship managers, support workers and internal Hireup teams.
- Establish and maintain positive relationships with clients and their families, ensuring open communication and collaboration in care planning and decision-making.
- Assist in managing care budgets, ensuring efficient use of resources while maintaining high-quality service delivery.
- Maintain accurate and timely documentation of care plans, incident reports, and compliance audits, and prepare reports for management and regulatory bodies as required.
- Advocate for clients' rights and preferences, promoting their autonomy and dignity in all aspects of care.
- Participate in quality improvement initiatives and contribute to the development of policies and procedures that enhance service delivery.
- Support in the ongoing audit and compliance of Hireup’s aged care services, conducting internal audits where necessary and supporting external audits. Use findings and learnings from audit work to improve and enhance the overall aged care services Hireup offers.
- The care manager is responsible for ensuring that Hireup meets the obligations under the SIRS and continually trains and supports the workforce to prevent, minimise and respond appropriately to serious incidents.
- Work in partnership with Hireup’s Trust and Safety team to develop, implement and evaluate risk management and emergency response plans.
Your background:
- Bachelor’s degree in Nursing
- 3+ years demonstrated relevant experience in aged care management or a similar role.
- Current registration as a Registered Nurse in Australia (unconditional AHPRA Registration).
- Knowledge of the Aged Care Act 2024 and its implications for service delivery.
- Demonstrated experience in providing care and support to clients living with dementia, including person-centred approaches and strategies is desirable
- Commitment to ongoing professional development and adherence to the highest standards of nursing practice.
- Experience in leadership and training, and commitment to innovation, growth, and the professional development of self and others.
- Exhibit client-centred thinking, adaptability, resilience, transparency, trustworthiness, passion and innate curiosity.