Collections Specialist

Description:

Start an exciting career within the finance industry where your work is recognised and rewarded. Opportunity for hybrid work model 2 days from home once trained! Become a Collections Specialist in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!
 

• Make a genuine difference through the work you do
• Be rewarded and recognised for the value you bring
• Career progression opportunities
   

Some Of Your Responsibilities Will Include
 

• Building and maintaining strong relationships with customers
• Successfully providing quality resolution of disputed accounts
• Following compliance protocols, guidelines and regulations
• Ensuring that customer requests are actioned efficiently and effectively
• Communicating clearly and with respect to all customers
   

Your Skills And Experience
 

• You will have the natural ability and desire to help others as well as building trusting relationships
• Minimum 2 years collections experience
• Strong computer skills
• Strong verbal and written communication skills
• You thrive in busy, fast paced environments
• You're empathetic, compassionate & professional
• Ability to work in a team
• Able to thrive in a KPI driven environment