Computer Clerk

Description:

The Medical Imaging Department at Western Health runs at 4 campuses: Footscray, Sunbury, Sunshine and Williamstown. This is a Part Time Computer Clerk position 64 hours per fortnight working across all Campuses.

Key Responsibilities

As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.
 

• Answer and respond to patient enquiries promptly and ensure Western Health’s best Practice and Radiology CARES ideology is followed.
• Communication and engagement with internal and external stake holders.
• Telephone operation including management of enquiries from sources both internally and externally which must be dealt with in an efficient and effective manner. Including paging and messaging services
• Provide support to Doctors as requested.
• Organise and schedule in-patient and outpatient (both hospital and private) referral appointments, within clinically and suitably appropriate time frames.
   

About You

The successful candidate will be responsible for various administration duties please see the position description for further details.

To be successful in this role, the ideal candidate will have:
 

• Enthusiasm
• A passion for customer service
• The ability to multitask
• The ability to prioritise in a busy environment