Construction Administrator

Description:

Pre-Construction Customer Service; home builder. Council applications, DA, CDC and certifiers. 30 client files. Brand new offices under construction

• Customer service | 30 clients building
• Council applications, CDC, DA
• Penrith Location | brand new offices

The Company

A custom & project home builder with exceptional team culture, and solid, consistent steady growth - no redundancies over the industry changes.

Building 100+ homes a year, this is a reputable builder with a huge pipeline of work coming up. We are looking for an experience Pre-Construction customer service administrator who can give an outstanding experience to those building with them.

With a very experienced senior leadership team, you will work in a supportive team of administrators. You will make friends and feel appreciated by a thriving business.

The Role

Reporting to the Customer Service Manager, she has been an integral part of the business for a long time. Super down to earth and approachable.

The new role will involve:

• Assisting customers with questions about their new home build
• Provide support to ensure the efficient flow of projects from deposit through to construction
• Ensure any correspondence is acted upon and respond quickly to client, supplier, subcontract
• Work with council applications processing
• Deal with Private Certifiers
• Compile contract documentation

What you need

You will ideally have the following criteria:

• Project homes experience is essential

• Professional presentation and manner
• A passion for residential construction and customer care
• Previous experience within a high volume administration role
• Evidence of proactive qualities and ability to work autonomously
• Outgoing, friendly personality
• Longevity in previous roles