Description:
The Red Hat Consulting team is looking for a Consultant to join us in either Auckland or Wellington, New Zealand. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology for clients in the Public Sector. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment. You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.
What You Will Do
- Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
- Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
- Learn new technologies and apply those concepts to customer needs
- Adapt to changing customer requirements
- Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
- Participate in internal initiatives, create consulting white papers, and update the knowledge base
- Keep stakeholders updated on issues that may affect project or company performance
- Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
- Kick off new projects, guide the implementation team, and monitor the progress of a project
What You Will Bring
- 2+ years of experience working with enterprise customers on a range of development and deployment projects, demonstrating a strong customer-facing and problem-solving aptitude.
- At least 2-3 years of RHEL Administration experience. Proficient experience with Red Hat Enterprise Linux (RHEL), including installation, configuration, troubleshooting, performance tuning, and system administration.
- Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies:
- Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies is highly desirable:
- Ansible / Red Hat Ansible Automation Platform
- Red Hat Satellite
- Authentication services such as IdM/IPA
- Virtualisation technologies
- Knowledge of Linux security practices and tools to address common criteria, including hardening, access controls, and patch management.
- Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days of hire.
- Good written and verbal communication skills in English, with the ability to articulate complex technical concepts clearly to diverse audiences.
- New Zealand Citizenship is an essential requirement for this position