Customer Engagement Partner

 

Description:


The CEP focuses on proactively bringing the outside in, working with healthcare professionals to contribute to national strategy development and uncovering all potential opportunities to transform outcomes for patients faster.
 

  • Plan and optimize your field activities, leveraging 90-day planning to align with strategic objectives
  • Adhere to ethical standards, legal and regulatory guidelines, and ensure actions align with company values
  • Deep dive into uncovering, understanding and validating patient journeys, in conjunction to bringing your Bayer expertise, science and knowledge of the therapeutic ecosystem
  • Build strong relationships with healthcare professionals
  • Adapt to changes in business needs, market dynamics, and customer feedback, and be ready to pivot quickly in response to emerging trends
  • Work effectively with cross-functional teams, fostering a collaborative culture that encourages knowledge sharing and problem-solving
  • Leverage data and analytics to make informed decisions
  • Stay informed on industry knowledge, product information and influencing techniques
  • Utilize digital tools and technologies to enhance productivity, streamline processes, and stay connected with teams and customers
  • Collect relevant data and feedback to inform and guide your squads, driving continuous improvement and customer-centricity
     

Does this sound like you?
 

  • Previous pharmaceutical, OTC or healthcare sales experience
  • Knowledge of CKD/diabetic nephropathy experience area would be highly desirable
  • Solid business acumen, with an expertise in customer experience excellence
  • Excellent stakeholder engagement skills
  • Deep understanding of patient journeys and related treatments
  • Previous experience working in agile organisations and/or in 90-day planning cycles (desirable)
  • Deep listening skills and strong influencing skills
  • Be highly proactive and self-motivated
  • Comfortable with driving distances within your territory, interstate and regional travel may be required.
  • Knowledge of compliance with Medicines Australia code of conduct
  • Able to understand and leverage digital tools to make informed decision
  • Unwavering desire to always be improving patient care

Organization Bayer
Industry Other Jobs Jobs
Occupational Category Customer Engagement Partner
Job Location Sydney,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 0 - 0 | AUD  / Monthly
Experience 2 Years
Posted at 2025-09-23 5:39 pm
Expires on 2026-01-06