Customer Service

Description:

We are excited to be partnering with a Global automotive company based in Norwest. A leading independent distributor of the world's leading automotive brands. This company's culture is built on teamwork, a focus on delivery and prioritising customer service!

About The Job
 

• We’re looking for Customer Service superstars ready to hit the ground running in a temp role with the potential to extend up to 6 months and possibly beyond.
• This is an immediate start, and we're looking for people who can handle volume, stay calm under pressure and genuinely care about solving problems.
• Think building relationships, running thorough investigations into customer issues and helping customers feel heard, understood, and supported.
• If you've worked in a call centre before, especially with escalations, complaints, or complex cases, you'll be right at home here! A background in automotive, insurance or banking is a bonus but not essential.
   

About You
 

• Previous experience within a Customer service environment, preferred Call Centre but not essential
• A genuine, humble approach to delivering an exceptional customer experience
• Great communication skills verbal and written