Customer Service Officer

Description:

Full Job Description

The Opportunity:

people2people are recruiting multiple exciting opportunities to work as a Customer Service Officer for a State Government Department. This is an initial 4 month assignment, offering an immediate start until the start of July. This role offers flexibility to work from home after training - training will be conducted in Moe, 3825.

Duties:
 

• Answering customer enquiries via phone and email
• Taking inbound and outbound calls
• Maintaining a database of queries
• Adhoc administrative tasks

About you:

• Previous customer service or administration experience
• Previous experience working within Government is not essential but highly regarded
• A valid police check or ability to obtain a national police check
• Great problem solving skills