Customer Service Officer

Description:

The Opportunity

Our client is NGO operating in the Health & Communicty Sector and has been around for 30 years. They are currently seeking motivated customer service focussed staff with good administrative skills to join their team.

Duties:

This position will include the following tasks and responsibilities:

• Make outbound calls to existing clients and third parties
• Work autonomously and as part of a team to facilitate meetings between clients and third party orperators
• Ability to operate in a fast-faced environment
• Maintaining and updating client records accurately
• Ability to prioritise tasks efficiently

Skills and Experience

To be successful in this role, you will have:

• Exceptional written and verbal communication skills
• Excellent customer service and interpersonal skills
• The ability to liaise with clients and a variety of stakeholders
• Proven experience in administration and customer service