Customer Service Representative

Description:

At DB Schenker, you are part of a global logistics network that connects the world. A network that

allows you to shape your career by encouraging you to contribute and truly make a difference. With

more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds,

perspectives, and skills. Together as one team, we are Here to move.

We are seeking a Customer Service Representative to join our Ocean Freight team in Sydney. You will be a true customer service superstar who puts the customers at the heart of all you do.

Key Responsibilities:

• Resolve customer issues and queries
• Build strong relationships with our customers
• Coordinate customer shipments and monitor until destination delivery
• Ensure all stakeholders are kept up to date
• Maintain the customers processes and daily requirements
• Other duties as required

Competencies and Skills required:

• Outstanding Customer Service skills
• Ability to build and maintain strong client relationships
• Excellent written and verbal communication skills
• Previous Experience in the Freight Forwarding Industry preferred

Benefits:

• Being part of DB Schenker means you and your family can take advantage of special discounts on a wide range of Computer & Electronic products and services with Apple, Dell, Samsung & LG.
• Novated Leasing is an Employee Benefit designed for Employees of Schenker Australia to buy and own a motor vehicle under a leasing agreement with FleetPartners, our preferred Novated Leasing provider.

Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden schwerbehinderte Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.