Educational Counselor

Description:

Tasks & Responsibilities

Proactively seek potential client via social media

Build and manage a pipeline of qualified clients

Being in charge of counselling students by asking important questions, proactively listening to their needs and helping them make the most suitable decision for their study options

Process applications for international students: ELICOS, VET, College and University (This includes course-related requests, including extension, deferrals, and cancellations.)

Maintain accurate and comprehensive records of the student's application, including documents, under the CRM

Communicate with partner institutions to inquire about or follow up with students’ application

Attend professional training and industry event from institutions or the company

Update and report weekly, monthly & quarterly application process to the manager

Liaise with other colleagues to help promote our brand and company to international students

Lead marketing events, especially webinar and expos.