Front Of House Manager

Description:

As a Front of House Manager, you'll be at the forefront of ensuring the effective coordination of visitor services across the Carriageworks precinct. Your key responsibilities will include:

• Leading and managing the Front of House Attendants team.
• Collaborating with the Visitor Experience Manager, Event and Program Producers for event success.
• Delivering diverse events and programs with a focus on excellence.
• Assisting with post-event reporting to enhance future experiences.
• Welcoming visitors through front of house services, audience management, ticketing support, ushering, and guest interaction.

WHAT WE'RE LOOKING FOR:

• Minimum of 2 years experience in a management capacity in events, hospitality or customer service-based roles.
• Proven experience in managing and leading a team.
• Passion for the arts and commitment to diversity and inclusion.
• Exceptional organizational and communication skills.
• Ability to thrive in a fast-paced, creative environment.
• Flexible approach to working hours, including the capacity to work evenings and weekends.