General Manager

Description:

We are looking for a vibrant, enthusiastic and passionate individual who wants to join the Ezra group - consisting of a growing global tile business, interior design studio and an array of new product launches to come.

- A friendly, positive personality with a can-do attitude, considering all tasks from a ‘no job too big or small’ perspective.

- Excellent communication and interpersonal skills, with a warm, positive attitude.

- Proven experience in a managerial role, preferably within the tile or design industry

- Highly proficient in Excel, with experience in CRM Software.

- Knowledge and improvement of systems & processes to maximise efficiencies across multiple departments.

- Highly organised, detail oriented, ability to multitask effectively, prioritising a varied workload, being able to observe and consider the day-to-day activities in line with the longer-term vision & strategy.

- Demonstrated success building trust, rapport and engagement with key stakeholders.

Key Responsibilities

- Operational Leadership:

Oversee day-to-day operations, ensuring efficiency and excellence across all departments

- Team Management:

Lead, motivate and support a diverse team of skilled professionals, fostering a positive and collaborative work environment.

- Strategic Planning:

Contribute to the development and implementation of strategic plans to drive the company’s growth and market presence.

- Customer Relations:

Maintain and enhance customer relationships through exceptional service, addressing concerns and ensuring customer satisfaction.

- Financial Management:

Monitor and manage financial goals & KPIs, providing regular reports and analysis to company directors

- Quality Control:

Ensure that Tiles of Ezra’s commitment to quality craftsmanship is upheld in all products and services

Key Requirements

- Highly proficient in Excel

- Worked in the tile industry for at least 1 year

- Worked in the interior design and construction industry for at least 3 years.

- Exceptional leadership and people management skills, and proven ability to operate with autonomy.