Description:
Discover a career fuelled by possibility at Club Wyndham. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Perth team as a Guest Experience Host today!
How You’ll Shine?
- Generate sales appointments for our sales team via livestream
- Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
- Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
- Clearly articulate the benefit of traveling within Club Wyndham community
- Meet targets and KPI's as set by the business
- This role requires you to be available for hours across weekend and public holiday shifts.
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Discounted hotel stays across the world
- Subsidised Private Health Insurance (upon successful completion probation period)
- Professional development funding
- Base hourly rate coupled with performance based incentives
- Monthly, Quarterly and Yearly Recognition Programs
What You’ll Bring
To be successful in this role, you will be:
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Opera) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a full time hour across flexible schedule, including nights, weekends, public and school holidays.
- Suitable applicants must have appropriate work rights for full-time employment in Australia