Description:
What Success Looks Like In This Role
- Provides asset management support for specific organisational areas and/or designated IT equipment and software.
- Responds to user requests about asset-related issues (i.e., functional issues, device status, replacing lost equipment).
- Works with desktop support / support teams to resolve minor asset-related problems.
- Maintains compliance documentation related to asset management, ensuring assets meet company and regulatory requirements (i.e. for security, data protection and auditing).
- Tracks and manages software licenses to ensure compliance with licensing agreements.
- Gathers and compiles data related to asset usage, cost, performance and compliance – preparing and distributing reports per established protocol.
- Assists with audit / review preparation by gathering and providing relevant asset data.
- Responds to audits / reviews by correcting discrepancies and addressing noted issues and concerns – escalating as appropriate.
- Observes and recommends potential improvements in the asset tracking process.
- Assists with testing and implementation of updates to the tracking management system.
- Ensures compliance with internal policies, regulations and industry standards.
You will be successful in this role if you have:
BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience